Coaching & Mentoring

A Proven Approach to Boosting Employee Performance

Introduction

You are in your office looking over your performance report and it happened again: Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you just know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled, and you know being frustrated makes matters worse. What do you do?

Coaching & Mentoring program focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with employees through understanding them and strategic goal settings.

Objectives

Implement a three-step model for handling resistance and managing through challenging reactions to coaching and feedback.
Employ techniques that involve employees in the coaching conversation to gain their commitment, generate alternative solutions,and create a plan of action.