Influence People: Get The Most with The Least Effort

Introduction

The ability to impact and influence others is a key competency frequently identified in top performers. While we assume salespeople are good at impacting and influencing, the ability to impact and influence others is often the number one competency in helping, service, managerial and leadership roles. Learning to increase your ability to impact and influence others can make a big difference to your career success. Impact and Influence is often linked to organizational awareness. Understanding who the key decision makers are, who wields the power and who the influencers are, enables you to be more strategic in your dealings and approaches with stakeholders in order to get your desired results.

Objectives

Sequence your statement efficiently, so that you can get maximum effect for the objective you have in mind.
Show your understanding when communicating with others and open up the conversation
Use the 6 universal principles of influence and learn how to counteract them
Deliver your potentially negative message while getting a good response
Encourage or discourage anyone strongly in the direction of your choice
Use a simple technique to reinforce the behaviour of team members
Say No decisively and politely
Phrase your sentences efficiently when selling a product or an idea